We work with trusted courier partners to ensure safe and timely deliveries. Estimated delivery times are as follows:

    • Local Orders (within [your country/region]): 2–5 business days.

  • Please note: delivery times are estimates only. Reflect Brand is not liable for courier delays, customs inspections, or unforeseen circumstances outside of our control.

3. Shipping Fees

  • Shipping fees are calculated at checkout and depend on the weight, size, and destination of the order.

  • Additional charges may apply for deliveries to remote or international destinations.

  • Shipping fees are non-refundable, except in cases where a product is returned due to a confirmed manufacturing defect.

4. Product Inspection Upon Delivery

  • Customers are strongly advised to inspect their items at the time of delivery while the courier is still present.

  • If you do not check your order during delivery, please note that you will not be eligible for a refund or return later, unless the product has a proven manufacturing defect.

  • By signing the delivery confirmation, you acknowledge that your order has been received in good condition.

5. Failed or Delayed Deliveries

  • If delivery cannot be completed due to incorrect address details, unavailability of the recipient, or refusal to accept the package, customers may be responsible for additional re-delivery fees.

  • If an order is returned to Reflect Brand due to repeated failed delivery attempts, the customer will be contacted to arrange re-shipment. Additional charges may apply.

6. Lost or Damaged Shipments

  • In the rare event that your package is lost in transit, please contact our customer support team immediately so we can assist in filing a claim with the courier.

  • If your package arrives damaged, please document the issue with photos/videos and notify us within 24 hours of delivery. Our team will assist you in resolving the matter according to our Return & Refund Policy.

7. Customer Support

For questions about shipping fees, delivery times, or order tracking, please contact our customer support team:
📧 [your email/contact link]
📞 [your phone number if applicable]

We are committed to ensuring that every Reflect Brand customer enjoys a smooth and worry-free delivery experience.