Embroidery Hoodie Brand (High Copy)
- Returns and exchanges are accepted within 7 days of delivery.
- Items must be unused, unwashed, and with tags attached.
- Shipping fees are non-refundable.
- Customers pay return shipping unless the item is defective or incorrect.
- Refunds are issued as store credit or exchange.
- Cash refunds are only provided for defective or wrong items.
- For full details, please review our Return & Exchange Policy Page.
FAQ
Yes, we deliver to all governorates across Egypt, including Cairo, Giza, Alexandria, Upper Egypt, and remote areas.
Cairo & Giza: 1–3 business days
Other governorates: 3–7 business days
Once shipped, you will receive SMS or WhatsApp updates with a tracking number from our courier partner.
Please contact us within 48 hours of delivery with photos. We will arrange a free replacement or refund.
Yes, all our products are designed and produced under the Blue Wave Egypt brand with quality fabrics.
No, you can checkout as a guest. However, creating an account lets you track orders and save your details.
You can reach us via:
Email: support@bluewave-eg.com
WhatsApp/Phone: +20 101 234 5678
Working Hours: 10:00 AM – 6:00 PM (Cairo local time, excluding Fridays & national holidays)