Description
Tommy Hilfiger Cable Knit V-Neck Sweater (High Copy/Mirror)
Return & Exchange Policy
- Returns/exchanges within 7 days of delivery.
- Items must be unused, unwashed, with tags.
- Shipping fees are non-refundable.
- Customer pays return shipping unless item is defective/wrong.
- Refunds as store credit or exchange. Cash refund only for defective/wrong items.
Tommy Hilfiger Cable Knit V-Neck Sweater
FAQ
Do you deliver all over Egypt?
Yes, we deliver to all governorates across Egypt, including Cairo, Giza, Alexandria, Upper Egypt, and remote areas.
How long does delivery take?
Cairo & Giza: 1–3 business days
Other governorates: 3–7 business days
How can I track my order?
Once shipped, you will receive SMS or WhatsApp updates with a tracking number from our courier partner.
What should I do if I receive a damaged or wrong item?
Please contact us within 48 hours of delivery with photos. We will arrange a free replacement or refund.
Are your products original?
Yes, all our products are designed and produced under the Blue Wave Egypt brand with quality fabrics.
Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account lets you track orders and save your details.
How can I contact customer service?
You can reach us via:
Email: support@bluewave-eg.com
WhatsApp/Phone: +20 101 234 5678
Working Hours: 10:00 AM – 6:00 PM (Cairo local time, excluding Fridays & national holidays)